Our new power tools limited warranty will be in effect from 01/01/2018
Physical damage, liquid damaged and overload will not cover by warranty for all tools.
REED, SEEK, Tusk and Graco
All REED, SEEK, Tusk and Graco tools come with a 1 year factory warranty. Loventools will arrange for service and repair of all REED, SEEK, Tusk and Graco tools by an approved New Zealand service agent.
Metabo, Ramset, Senco and Ecko
All Metabo, Ramset, Senco and Ecko products come with a factory warranty. More details about the length of the warranty are set out below. Loventools will arrange for service and repair of all Metabo, Ramset, Senco and Ecko tools by an approved New Zealand service agent.
Metabo
MANUFACTURER'S DECLARATION OF WARRANTY
Notwithstanding statutory requirements, Metabo provides a warranty in accordance with the legislation of the customer's own country of residence, but in all cases for a minimum of 1 year, commencing from the date on which the tool/machine is sold to the end user.
The warranty covers defects in material and/or workmanship only.
When making a claim under the warranty, the original proof of purchase bearing the date of purchase must be submitted. The repairs under warranty may only be carried out by Metabo' s own service stations, or authorised Metabo warranty service agents.
Excluded from the warranty are:
- incorrect use, overloading of the machine (example: use of jigsaw in pallet construction), or fitting non-approved accessories
- use of force, damage caused by external influences or foreign bodies such as sand or stones
- damage caused by non-observance of the instructions for use such as connection to an unsuitable mains supply or voltage or non-compliance with the installation instructions
- normal wear
XXL WARRANTY (THE METABO 3 YEAR WARRANTY)
If a machine purchased after January 2004 is registered within 4 weeks, Metabo grants an extended warranty of 3 years, also starting on the date of purchase of the machine by the end user/customer.
Registration can be affected exclusively online at www.metabo-service.com and can be done by the customer themselves. The customer will receive the XXL warranty confirmation by email or can print it immediately. This confirmation is always relates specifically to one machine.
When tendering a warranty claim, the XXL warranty confirmation or the registration printout has to accompany the sales receipt illustrating the date of sale.
Ramset, Senco and Ecko
All power tools: 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings, gearbox: 3 months
Milwaukee, Makita, DeWALT, Paslode, Bosch and Bostitch
All Milwaukee, Makita, DeWALT, Paslode, Bosch and Bostitch branded products purchased from Loventools do not come with a manufacturer's warranty. Instead, these tools come with a Loventools warranty.
During the warranty term, Loventools is solely responsible for the warranty and the service and repair of all Milwaukee, Makita, DeWALT, Paslode, Bosch and Bostitch branded products.
More details about the length of the warranty for Milwaukee, Makita, DeWALT, Paslode and Bosch branded products provided by Loventools are set out below.
Milwaukee
Corded power tools: 1 years
Cordless lithium-ion power tools, excluding batteries and chargers: 5 years
Lithium-ion batteries and chargers: 2 years
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings, gearbox: 3 months
Makita
Cordless power tools: 3 years
Batteries and chargers: 1 year
AC, Pneumatic, Gas, Laser tools: 1 year
Petrol / AC Outdoor Power Equipment: 1 year
Other power tools (Ni-Cad etc): 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings, gearbox: 3 months
DeWALT
Corded power tools: 1 years
Cordless power tools: 3 years
Batteries and chargers: 1 year
Pneumatic, Gas, Laser tools: 1 year
Petrol / AC Outdoor Power Equipment: 1 year
Other power tools (Ni-Cad etc): 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings, gearbox: 3 months
Paslode
All power tools: 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings: 3 months
Corded power tools: 1 years
Cordless power tools: 3 years
Batteries and chargers: 1 year
Pneumatic, Gas, Laser tools: 1 year
Petrol / AC Outdoor Power Equipment: 1 year
Other power tools (Ni-Cad etc): 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings, gearbox: 3 months
Paslode
All power tools: 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings: 3 months
Bosch
All power tools: 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables; chucks, brushes, O-rings, seals, bearings, gearbox: 3 months
Bostitch
All power tools: 1 year
Power tool accessories and attachments, including chucks, collets, grinder flanges, drill bits, FIXTEC systems and dust bags: 3 months
Consumables including chucks, brushes, O-rings, seals, bearings 3months
Used tools and factory reconditioned tools
All used tools come with a 3 month Loventools warranty.
All factory reconditioned tools, batteries and chargers come with a 1 year Loventools warranty.
During the warranty term, Loventools is solely responsible for the warranty and the service and repair of all used tools and factory reconditioned tools, batteries and chargers.
Other Tools
All other tools not listed above come with a 1 year Loventools warranty. During the warranty term, Loventools is solely responsible for the warranty and the service and repair of the tools.
Independent Retailer
Loventools is the exclusive New Zealand distributor of Excalibur tools and a distributor for Tooline, Metabo, Fein, Leica lasers, Arnor, Ecko, Senco, Graco, REED, SEEK, Tusk, Ramset and Tuf lasers.
Loventools is not associated with or authorised by the manufacturers or brand owners of any of the other brands we sell and service.
DEWALT®, BOSTITCH® and FLEXVOLT™ are the exclusive trade marks of Stanley Black & Decker, Inc. METABO® is the exclusive trade mark of Metabowerke GmbH. RAMSET® and PASLODE® are the exclusive trade mark of Illinois Tool Works Inc. SENCO® is the exclusive trade mark of Senco Brands, Inc. ECKO™ is a trade mark of BBI Fasteners Limited. BOSCH® is the exclusive trade mark of Robert Bosch GmbH. MILWAUKEE® is the exclusive trade mark of Techtronic Power Tools Technology Limited. MAKITA® is the exclusive trade mark of Makita Corporation. REED™ is a trade mark of Reed Manufacturing Company. SEEK™ is a trade mark of Seek Thermal, Inc. TUSK® is the exclusive trade mark of Hua Tools New Zealand Limited. GRACO® is the exclusive trade mark of Graco Minnesota Inc.
All used tools come with a 3 month Loventools warranty.
All factory reconditioned tools, batteries and chargers come with a 1 year Loventools warranty.
During the warranty term, Loventools is solely responsible for the warranty and the service and repair of all used tools and factory reconditioned tools, batteries and chargers.
Other Tools
All other tools not listed above come with a 1 year Loventools warranty. During the warranty term, Loventools is solely responsible for the warranty and the service and repair of the tools.
Independent Retailer
Loventools is the exclusive New Zealand distributor of Excalibur tools and a distributor for Tooline, Metabo, Fein, Leica lasers, Arnor, Ecko, Senco, Graco, REED, SEEK, Tusk, Ramset and Tuf lasers.
Loventools is not associated with or authorised by the manufacturers or brand owners of any of the other brands we sell and service.
DEWALT®, BOSTITCH® and FLEXVOLT™ are the exclusive trade marks of Stanley Black & Decker, Inc. METABO® is the exclusive trade mark of Metabowerke GmbH. RAMSET® and PASLODE® are the exclusive trade mark of Illinois Tool Works Inc. SENCO® is the exclusive trade mark of Senco Brands, Inc. ECKO™ is a trade mark of BBI Fasteners Limited. BOSCH® is the exclusive trade mark of Robert Bosch GmbH. MILWAUKEE® is the exclusive trade mark of Techtronic Power Tools Technology Limited. MAKITA® is the exclusive trade mark of Makita Corporation. REED™ is a trade mark of Reed Manufacturing Company. SEEK™ is a trade mark of Seek Thermal, Inc. TUSK® is the exclusive trade mark of Hua Tools New Zealand Limited. GRACO® is the exclusive trade mark of Graco Minnesota Inc.